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HOW TO USE DESIGN THINKING AS A PROBLEM SOLVING TECHNIQUE?


HOW TO USE DESIGN THINKING AS A PROBLEM SOLVING TECHNIQUE

 

Even the most meticulously prepared solutions might have a limited shelf life in the volatile and uncertain contexts in which we work. When we acknowledge that our work is temporary and that our problem-solving talents are limited, our objective can change from providing complete solutions to designing tools that enable our users to create for themselves adaptively.

You are likely familiar with the phrase “design thinking” so if you’re a designer or have dealt with designers in the previous decade. This diagram comes in a variety of shapes and sizes, reflecting the many different ways the procedure can be implemented. It’s usually a months-long process that starts with empathy: we immerse oneself in a specific situation to comprehend a group of people’s tasks, pain spots, and motivations. 

Then we take stock of our findings, finding patterns, themes, and possibilities to help us define the problem we’re trying to solve. Then we iterate on ideas, prototypes, and tests until we find one that we like. The entire procedure has a single goal: to solve an issue. Of course, this isn’t a new purpose, and it’s not limited to those with “Designer” in our job names.

Best website Design thinking necessitates a lot of collaboration. It draws people together from across the organization, as well as from outside of it, to allow a wide collection of people to engage, including those whose perspectives are rarely heard. It puts the needs and feelings of individuals we seek to help front and center. 

It is hoped that it will free us from our own histories and biases, allowing us to consider fresh ideas and views. When design thinking is applied dogmatically or cynically, it becomes a sort of gatekeeping, enforcing a strict framework and set of principles that leaves little opportunity for design methods that do not comply with a set of cultural norms that are exclusionary.

It’s easy to forget a crucial premise of design thinking: the presence of a solution that seems almost too apparent to state. The procedure is based on the assumption that once the steps are completed, the problem’s state transforms from “unsolved” to “solved.” While this paradigm for problem-solving is certainly helpful, it is also lacking. We can see the boundaries of our ability as designers when we zoom out, and we can think about what those limits signify for how we conduct our job.

Things to consider while designing 

When creating for user-designers, there are a few factors to keep in mind. In the idea of the user-designer relationship and discovering the general in the particular.

1. Don’t lock away the value

It’s critical to understand why someone would want to use your company in the first place, and then avoid getting in the way. While it’s tempting to maintain that value limit so that users have to stay in your business to get all of the advantages, we should resist.

Remember that the product is probably just one piece of a larger puzzle, and our users expect their tools to work together as they create their own cohesive, holistic solutions. Unlike the designer-as-problem-solver, who is prone to creating a self-contained solution and zealously locking value inside their item, the designer-for-designers enables the dissemination of information and job completion amongst tools, regardless of how our user-designers choose to utilize them. Should not only we raise the source of the value by sharing it, but we also provide our consumers complete access to their toolset.

2. Use tried and tested established patterns

Your users invest extra money on other websites than on yours. If you ask them to engage with material or do a task in a different way than they are used to, they will not see it as a thrilling chance to learn anything new. 

They will be enraged. Learning to climb the learning curve is frequently an unpleasant and stressful experience. It is feasible to enhance or even replace existing patterns, but it is a difficult task. Stable and accurate patterns among tools promote harmony between experiences in a world of volatility.

3. Focus on flexibility

As a domain expert, you may have strong, research-based opinions on how particular tasks should be completed, as well as a healthy desire to incorporate those guiding principles into your product. If you’ve earned your users’ trust, incorporating guidelines and guardrails straight into the procedure can be very effective. 

But keep in mind that this is only advice. When such recommended practices apply, the user-designer understands when they must be ignored. While we should try to limit the number of options available to our users, we should aim for flexibility whenever feasible.

4. Assist the designer to include empathy in designs

One important thing to consider when considering our customers as designers is: for whom are they designing? Because they are often building solutions for themselves, their designer-shelves easily empathize with and comprehend their user-selves’ difficulties. 

In certain circumstances, though, they are creating for a whole different group of people. We may seek strategies to help people behave like designers and generate compassion for their users in these situations.

5. Simple ways to include design tools

Everything a tool can do to promote design decisions that prioritize accessibility is extremely beneficial, since it reminds us to think about the people who will be the most affected by our products. While some basic UX tools offer features such as providing alt-text for images, defining a tab order for keyboard navigation, and allowing responsive layouts for devices of varying sizes, these tools have the potential to do much more.

CONCLUSION

We can help our users adjust to unforeseen changes by following the basic concepts of unlocking value, utilizing established patterns, acknowledging the individual’s need for flexibility, and encouraging compassion in our product design. 

Not only do we notice and account for the intricacy and uncertainty of their surroundings when we approach our customers as designers in their very own right, but we also begin to regard them as equals. 

While those with the title “Designer” have a specific and vital function in issuing answers from on high, we are all fellow strugglers attempting to navigate a complicated, dynamic, and turbulent environment.


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